Returns & Exchanges
At Blue Sky Clayworks, we want you to be completely satisfied with your handcrafted ceramic treasures. If your purchase isn't a perfect fit for your home, you may return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.
Secure the Ceramics
Carefully repackage your items in their original protective padding and box to ensure these delicate pieces are not damaged during transit.
Ship the Package
Affix the provided return label to your box and drop it off at any authorized shipping location; we recommend keeping your tracking receipt for peace of mind.
Receive Your Refund
Once our studio inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing